First off, a massive round of applause to all the winners of our demo trading contests! Your trading savvy has paid off, and now it's time to reap the rewards. Wondering how to claim your cash prize? We've got you covered.
Sit Tight—Verification in Progress
After a contest wraps up, our compliance team gets busy. They'll need up to 5 business days to verify the results and finalize the winners. If you're among the top traders, just hang in there a little longer—good things are coming your way!
You've Got Mail!
Once everything is confirmed, winners will be:
- Highlighted on the contest page
- Notified via email
So, keep an eye on your inbox! Upon receiving the email:
- Log into your dashboard
- Navigate to the "My Rebates" tab
- Voilà! Your cash prize will be credited to your balance
Our finance team will then process the payment to your selected payment method. Easy peasy—you don't need to do a thing!
Don't Delay—Set Up Your Payment Method
To ensure a smooth payout, make sure your payment details are up to date. Many traders forget this step, which can delay receiving your prize. Here's how to set it up:
Step-by-Step Guide to Adding and Verifying Your Payment Method
1. Log In to Your Profile: Access your Dashboard after logging in.
2. Navigate to My Rebates: Click on My Rebates to go to the rebates page.
3. Add a Payment Method: Look for the red link that says Please add a payment method and click it.
4. Select Your Preferred Method: A pop-up will display all supported payment methods. Scroll through and choose the one you prefer, for example PayPal. You can set preferences like the minimum payment amount.
5. Complete Verification: A confirmation screen will provide instructions to verify your payment method. Follow these steps to finalize the setup. Failure to verify your payment method will result in payment delays (also for contest prizes).
Final Steps to Cash In
- Double-check that all your payment information is correct
- Before choosing a method, check out our payment methods fees and minimums article for detailed information.
- Stay patient during the verification process
- Celebrate once the prize hits your account!
Once again, congratulations on your stellar performance! We're thrilled to have you as part of our trading community. Now, go set up that payment method, and let's get you paid!