Having trouble finding what you need in our Knowledge Base? Don't worry! Our 5-star rated customer support team is here to help and eager to assist you.
To get in touch, simply go to the main menu, select Support, and click on Contact Us.
Our support team is available 24/5, from Sunday 17:00 to Friday 17:00 (NY time), aligning with the typical forex trading hours: Sunday 22:00 - Friday 22:00 (GMT).
On the Contact Us page, you'll find several ways to reach us:
- 24/5 Live Chat: Chat with one of our support experts using the live chat widget and get a response within minutes.
- Phone/Skype Call: Prefer speaking with us directly? Call us at our direct phone number, or if you have the Skype App, you can call us via Skype.
- Email: For more detailed questions or non-urgent inquiries, send us an email. We aim to reply the same day.
- Contact Form: Use the form at the bottom of the Contact Us page for feedback or suggestions about our website and services.
Our support team can help with any questions you have about accounts, rebate accounts, referrals, broker choices, tools, or even trading contests. We're here to make everything easier for you!